Privacy Policy

Privacy Policy for OceanWave Storage

Last Updated: August 30, 2025

OceanWave Storage LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at https://oceanwavestorage.com (the "Website") or use our self-storage services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address when you make a reservation, create an account, or contact us.
  • Payment Information: Billing details, such as credit card information, processed through our secure payment processor for storage unit rentals or other services.
  • Website Usage Data: Information about how you interact with our Website, such as IP address, browser type, pages visited, and time spent, collected through cookies or similar technologies.
  • Other Information: Any information you voluntarily provide, such as inquiries or feedback.

2. How We Use Your Information

We use your personal information to:

  • Process reservations and payments for storage services.
  • Communicate with you about your account, bookings, or inquiries.
  • Improve our Website and services through usage analytics.
  • Send you promotional offers or updates about our services (only with your consent, where required).
  • Comply with legal obligations or respond to legal requests.

3. Sharing and Selling Your Information

  • We will never sell or share your personal information with third parties for their marketing purposes.
  • We may share your information only in the following limited circumstances:
  • With service providers (e.g., payment processors or website hosting services) who assist us in operating our business, under strict confidentiality agreements.
  • To comply with legal obligations, such as responding to a subpoena or court order.
  • To protect our rights, property, or safety, or that of our customers or the public.

4. Cookies and Tracking Technologies

  • We use cookies and similar technologies to enhance your experience, analyze Website usage, and personalize content.
  • You can manage cookie preferences through your browser settings. Note that disabling cookies may affect Website functionality.

5. Data Security

  • We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
  • However, no online system is 100% secure, and we cannot guarantee absolute security of your data.

6. Your Choices

  • You may update or correct your account information by contacting us or accessing your account settings.
  • You may opt out of promotional emails by following the unsubscribe instructions in those emails.
  • If you are in a jurisdiction with specific privacy rights (e.g., GDPR or CCPA), you may have additional rights, such as requesting access to or deletion of your data. Contact us to exercise these rights.

7. Data Retention

  • We retain your personal information only for as long as necessary to provide our services, fulfill legal obligations, or resolve disputes, unless a longer retention period is required by law.

8. Third-Party Links

  • Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

  • Our Website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. The updated policy will be posted on the Website with the "Last Updated" date. Your continued use of the Website constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

OceanWave Storage LLC info@oceanwavestorage.com